Crash My Playa is committed to providing an inclusive experience for guests of all abilities. If at any time you have specific questions or concerns about the accessibility of the event, please reach out to our Guest Services team. We encourage you to make any requests as far in advance as possible to enhance our ability to evaluate and fulfill the request.
The Moon Palace only has wheelchair accessible rooms in the Deluxe room type category and these rooms are limited. These accessible rooms are the same as other Deluxe rooms but offer a wider door frame and an accessible bathroom. If you require an accessible room, please purchase one of the following package types:some text
- Venue Deluxe - King or Two Doubles
- Moon Palace Deluxe - King or Two Doubles
- The Grand Deluxe - King
Please note: Accessible rooms are NOT available in the Golf Course resort section. Accessible rooms are also NOT available in higher tiered rooms such as Deluxe Ocean View and Deluxe Two-Room Connected. Wheelchair accessible rooms are only available in the basic Deluxe room type category.
Medical equipment, such as a shower chair, can be rented and added to any room type category. Check out the rental equipment options here and contact us at least 30 days prior to arrival for rental instructions.
If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this Web site interferes with your ability to access information, please contact Guest Services. To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material, the Web address of the requested material, and your contact information.